Win/Loss & W2G Requests

To request Win/Loss or W2G statements, please complete the following steps:

  • Complete the request form located here or stop by our Credit office during normal operating hours to obtain a copy
  • If you do not circle either Win/Loss or W2G's, we will assume you are requesting a Win/Loss
  • Please note on the form if you will be picking it up or if you would like it mailed to your house
  • Email the completed form and a scanned copy of your ID with a current home address to our Credit office at [email protected] OR drop off your completed form during regular office hours to our Credit office, outside of these hours forms may be dropped off to the Cage
  • All form submissions must be accompanied by a photocopy of ID with the guest's current address
  • Once received, we will process the requests and they will be sent to the guests via standard mail only. Please note, the W/L statements will not be e mailed.
  • If you are requesting copies of your W2G's, it will take several days to process as the Revenue Audit department must retrieve those

For any questions, our Credit office can be reached at (219) 802-7375.

Credit Office Hours

Monday 12pm-8pm

Tuesday CLOSED

Wednesday CLOSED

Thursday 12pm-8pm

Friday 12pm-10pm

Saturday 12pm-10pm

Sunday 12pm-8pm